Do more with less

Imagine the ability to automatically send a message or explainer video to your clients at important steps on their case. Our automated workflows save time and ensure a consistent client experience.

Improve client satisfaction

Universally, the greatest complaint from law firm clients is “I never hear from my legal team.” Empower case managers to send and receive messages directly from their Needles message inbox.

Streamline communication

Skip voicemail tag, phone trees, and relaying messages. Give your clients access to their case, and your staff better access to your clients with intuitive mobile access.

  • Automatically send case updates

    Save hours by letting CasePulse automatically send notifications to clients when important actions happen on a case.

  • Improve client contact

    Staying connected with your clients has never been easier. Send and receive messages directly from your Needles inbox.

  • Add your clients to the portal with one click!

    CasePulse connects with your clients and gets them signed up for the portal.

  • Save money

    Take advantage of significant time and material savings due to less context switching, time spent on the telephone, and reduced postage costs.

  • Securely send and receive files

    With our familiar interface, your firm and clients can quickly and securely share files.

  • Keep your clients up-to-date

    A quick glance at their Activity Feed and your clients know where the case stands and what to expect next.

Trusted at firms large and small

Frequently Asked Questions

What exactly is CasePulse?
Similar to a medical portal, clients can send messages to your team and share files through the portal from their phone, tablet, or desktop computer. Your team can respond directly from Needles without breaking from their workflow.
Why did you create CasePulse?
We’ve built a number of custom applications and law firm portals. We decided to take the best elements from all of our previous projects and turn them into CasePulse so firms can add a client portal to their workflow without the huge time investment and development costs.
What version of Needles does CasePulse work with?
CasePulse is currently compatible with Needles 4.8 and 4.9. We’re working with the Needles team to make sure it will be a smooth transition when upgrading to Needles 5.0.
Can I use my own branding on the portal?
Yes! You get to use the domain name, logo, and colors that match your firm’s brand.
How soon can CasePulse be up and running at my firm?
You can start inviting clients in as little as a week. It depends on your schedule and when you’re ready to get started.
How much does CasePulse cost?
CasePulse is an add-on for Needles, so the price is based on the number of Needles licenses at your firm. There’s a one-time setup fee and then a month-to-month fee with no long-term contract.
How can I learn more?
Schedule a 20-minute demo so we can show you exactly how CasePulse works with your firm and answer all of your questions.
Schedule a Demo

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Schedule a free 20-minute demo

Let us show you how easy it is to add a client portal to your current workflow and save your firm time and money.

Schedule a Demo