John Ford We’ve been hearing the same thing from more and more law firms lately.
Our team pastes their emails or texts into ChatGPT to tidy them up before sending them to clients.
That feedback made us smile because we’re guilty of the same thing. Many of us use AI tools to make sure our messages sound clear and professional. But it also made us realize something important: you shouldn’t have to leave CasePulse to do it.
That’s why we built the new AI Refine button. When composing a message in CasePulse, you can now polish your text with one click without copying, pasting, or switching tools.
AI Refine helps your team:
- Keep the original tone and intent of each message while making it read a little cleaner
- Communicate effectively in multiple languages, giving Spanish-speaking staff the same benefits as English-speaking team members
- Follow your firm’s preferred language and style guidelines, with options to include custom phrasing or tone rules in the refinement process
Firms have strong feelings about AI and data privacy, which is why this feature is optional, and your data is never used to train the AI.
If you’d like to enable this feature for your team, just let us know!